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Other Policies

Wen's is a gemstone jewellery retailer wholly owned by Jade Link Enterprise.

Terms & Conditions

While every attempt is made towards accuracy, Wen's does not warrant that information on this site is error free. We make every attempt to ensure our online catalog is as accurate and complete as possible. Since every computer monitor is set differently, color and size may vary slightly. Our objective is to provide you with as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item.

Material on the site may also contain technical inaccuracies or typographic errors (including pricing errors), and may be changed, updated, or modified at any time, without notice. Wen's will not be liable or responsible for any such inaccuracies, errors, changes, or updates. Wen's may, in its sole discretion, add, delete, or change some or all of its products at any time.

Limitation of Liability

Wen's shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Wen's has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors

In the event that a Wen's product is mistakenly listed at an incorrect price, Wen's reserves the right to refuse or cancel any orders placed for product listed at the incorrect price or description. Wen's reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Wen's shall issue a credit to your credit card account in the amount of the incorrect price.

Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Wen's without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Privacy & Security Policy

Wen's acknowledges and is committed to protecting your privacy. We will manage personal information in accordance with the Privacy Act 1998 ("the Act").

1) This store does collect demographic data and personal data to provide you a better internet experience.

2) Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.

3) We hate spam as much as you do. Actually, I think we hate it more since we get something like 100-odd junk e-mails each day. So, we will NEVER send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive your newsletter occasionally when we are introducing new products or hosting any special events. Clear unsubscribe details are always shown on the newsletter.

4) If you choose not to receive our free newsletter, we will only contact you to answer your queries and/or send you your order confirmation. We will not contact you anytime else.

5) We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it. In any case, you will receive no more than one (1) of such e-mail every week.

6) This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalise this website. This cookie is only present if you have not registered as a member of our site. If you are a member, then the only cookie that we use is the Customer ID cookie.

7) We may from time to time post up surveys to measure your response to certain new additions to the website. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.

8) Wen's does will from time to time run competitions on our website. Any information entered through these competitions also complies with this privacy policy. We will never ever share your personal details with another company.

Policy Changes

Wen's continuously reviews policies, and may modify policies to enhance service provided to you. If a change occurs, it will be posted on our website immediately.